TERMS OF SERVICE

Last Updated: October 15, 2026

1. GENERAL INFORMATION AND SCOPE

Welcome to Samonte Watches.

These Terms of Service govern your access to and use of our website, https://samontewatches.shop, including all information, products, features, and services made available through our online store.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Samonte Watches.

Samonte Watches specializes in minimalist men's watches and related accessories, offering products designed to complement modern, timeless, and sophisticated personal styles.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable consumer protection laws.

These Terms should be read together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other applicable policies published on our website.

Nothing in these Terms limits or excludes mandatory consumer rights under applicable law.

2. PRODUCTS AND SERVICES

Samonte Watches offers a selection of minimalist men's watches and related accessories.

Our products may include:

• Minimalist wristwatches.

• Analog watches.

• Watches featuring different case and dial designs.

• Watches with various strap materials and colors.

• Watch accessories and replacement components, where available.

• Promotional products and accessories offered through our website.

Each product is described on its respective product page, including the available specifications, features, colors, and purchasing options.

Product availability and specifications may vary.

We reserve the right to update our product catalog, introduce new collections, or discontinue products at any time, subject to our existing contractual obligations and applicable law.

3. PRODUCT INFORMATION AND SPECIFICATIONS

We make reasonable efforts to provide accurate, complete, and up-to-date product information.

Depending on the product, descriptions may include:

• Watch model and design.

• Case dimensions.

• Dial color and appearance.

• Strap type and material.

• Watch movement and functionality.

• Water-resistance specifications, where applicable.

• Available colors and variations.

• Additional features and accessories.

Customers are encouraged to review the product specifications carefully before purchasing.

Product characteristics may vary between models.

Only features expressly stated in a product's description should be considered part of its advertised specifications.

We do not guarantee that every watch offers the same materials, movement type, water resistance, or functionality.

Your statutory rights regarding products that do not conform to their descriptions remain unaffected.

4. CUSTOMER ELIGIBILITY

By placing an order, you confirm that you have the legal capacity to enter into a binding purchase agreement under the laws applicable to you.

If you are under the legal age of majority, purchases must be made with the authorization of a parent or legal guardian where required by law.

You agree to provide accurate and complete information during checkout.

We reserve the right to refuse transactions involving suspected fraud, unlawful activity, or unauthorized payment methods, where legally permitted.

5. ORDER PLACEMENT

Products displayed on our website are presented for informational and purchasing purposes.

To place an order, customers must select their desired products, provide the required checkout information, and complete the payment process.

Before submitting an order, customers have the opportunity to review and correct their order details.

These details may include:

• Selected products.

• Product variations.

• Quantities.

• Shipping address.

• Contact information.

• Applicable shipping charges.

• Total order amount.

After submitting an order, you may receive an electronic order confirmation.

The contractual significance of that confirmation depends on the applicable law and the information provided during checkout.

We may contact you if additional information is reasonably required to process your order.

6. ORDER ACCEPTANCE

We reserve the right to decline or cancel orders where legally permitted, including circumstances involving:

• Unavailable products.

• Failed or unauthorized payments.

• Suspected fraudulent activity.

• Materially incorrect customer information.

• Obvious pricing or technical errors.

• Delivery restrictions.

• Legal or regulatory limitations.

If an order is canceled after payment has been collected, any refund due will be issued to the original payment method, unless otherwise required or agreed.

We will not knowingly retain payment for products that we cannot supply without providing a legally appropriate resolution.

7. PRICING AND TAXES

All product prices are displayed on our website in the currency shown during the shopping and checkout process.

Prices may vary depending on:

• Product models and variations.

• Promotional campaigns.

• Applicable taxes.

• Currency conversion.

• Shipping destination.

• Available discounts.

Where required by law, displayed prices include applicable taxes.

Any additional shipping charges and applicable taxes calculated by our checkout will be presented before customers finalize their purchases.

Prices are subject to change without prior notice for future orders.

Price changes do not retroactively alter an already concluded purchase agreement, except where legally permitted.

8. PAYMENT METHODS

Available payment methods are displayed during checkout.

Payments may be processed through Shopify Payments or other payment service providers made available by our store.

By providing payment information, you confirm that:

• You are authorized to use the selected payment method.

• The payment details are accurate.

• Sufficient funds or credit are available.

• The transaction does not violate applicable laws.

Payment information may be processed by authorized third-party payment service providers according to their security procedures and privacy policies.

Samonte Watches does not guarantee the availability of every payment method in every country.

If a payment cannot be successfully authorized or processed, the corresponding order may be delayed, declined, or canceled.

9. DISCOUNTS AND PROMOTIONAL OFFERS

Samonte Watches may occasionally offer promotional discounts, special pricing, coupon codes, and limited-time offers.

Promotions may be subject to specific conditions communicated at the time of the offer.

Unless otherwise stated:

• Promotional codes may be limited to eligible purchases.

• Certain offers may not be combined.

• Discounts apply only during their stated promotional periods.

• Availability may be limited.

• Discounts have no cash value.

Promotional prices and comparative pricing information will be displayed in accordance with applicable consumer protection and advertising laws.

Purchasing a discounted product does not automatically limit statutory return, refund, or warranty rights.

10. PRODUCT AVAILABILITY

All products are subject to availability.

Although we make reasonable efforts to maintain accurate inventory information, occasional discrepancies may occur.

If a product becomes unavailable after an order has been placed, we will contact the customer when necessary and provide an appropriate resolution.

Depending on the circumstances, the customer may be offered an alternative product or a refund.

Alternative products will not be substituted without the customer's agreement where consent is required by law.

11. SHIPPING AND DELIVERY

Samonte Watches ships products to the destinations available during checkout.

Shipping services, estimated delivery periods, and applicable charges are described in our Shipping Policy and, where relevant, during checkout.

Orders may be processed through third-party fulfillment providers, logistics partners, and distribution facilities.

Depending on product availability and the delivery destination, certain orders may be shipped from international fulfillment locations.

Where applicable, international fulfillment arrangements and relevant delivery information will be disclosed in accordance with consumer protection requirements.

Delivery estimates may be affected by:

• Order processing requirements.

• Carrier operations.

• Public holidays.

• Customs procedures.

• Transportation disruptions.

• Unexpected logistical circumstances.

Delivery estimates are not guaranteed arrival dates unless expressly stated as binding.

We will communicate relevant delivery delays when required and provide the remedies available under applicable law.

12. SHIPPING ADDRESSES AND CUSTOMER RESPONSIBILITIES

Customers are responsible for providing complete and accurate delivery information during checkout.

This includes the recipient's name, street address, postal code, city, and any other information necessary for delivery.

If you discover an error after completing your purchase, contact our customer support team immediately at:

kundenservice@blaau.com

We will attempt to correct the information before dispatch whenever reasonably possible.

Changes cannot always be guaranteed after an order enters the shipping process.

Responsibility for failed deliveries, additional charges, or losses will be determined according to the circumstances and applicable law.

13. INTERNATIONAL ORDERS AND CUSTOMS

International shipments may be subject to customs inspections, import duties, taxes, and other charges.

Any applicable charges will be handled according to the delivery terms disclosed at checkout and the laws of the destination country.

Where duties or taxes are not included in the purchase price, customers will be informed as required by applicable law.

Customs clearance procedures may affect delivery times.

We recommend reviewing our Shipping Policy for additional information about international delivery.

Nothing in this section limits mandatory consumer rights or statutory disclosure requirements.

14. SHIPPING TRACKING

Where shipment tracking is available, tracking information may be provided after an order has been dispatched.

Tracking updates are supplied by the relevant shipping carrier and may not always appear immediately.

Temporary delays in tracking updates do not necessarily indicate that a package has been lost.

If tracking information remains unavailable or indicates a potential delivery problem, customers may contact:

kundenservice@blaau.com

Our support team will assist with the appropriate investigation.

15. ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible.

Customer Support: kundenservice@blaau.com

We will attempt to accommodate cancellation requests before an order has been dispatched.

Once an order has entered the shipping process, cancellation before delivery may no longer be possible.

Customers may still exercise their applicable return or statutory withdrawal rights.

Any refund due following a successful cancellation will be processed according to our Return and Refund Policy and applicable law.

16. ORDER MODIFICATIONS

Customers should verify all order details before completing checkout.

If you need to change a product variation, quantity, shipping address, or other order information, contact our support team promptly.

We will make reasonable efforts to accommodate changes before dispatch.

Modifications are not guaranteed once processing or shipment has begun.

17. RETURNS, WITHDRAWALS AND REFUNDS

Samonte Watches offers a 14-day return period for eligible products, as described in our Return and Refund Policy.

Customers may request a return within 14 calendar days of receiving their order.

Where applicable, consumers also have statutory withdrawal rights, including rights available under European consumer protection laws.

Certain legally recognized exceptions may apply to personalized or custom-made products.

The procedures and conditions for:

• Returns.

• Statutory withdrawals.

• Refunds.

• Order cancellations.

• Return shipping costs.

• Damaged products.

• Incorrectly delivered items.

• Non-returnable products.

are described in our Return and Refund Policy, available on our website.

These Terms do not limit mandatory consumer rights.

18. DEFECTIVE PRODUCTS AND STATUTORY WARRANTY RIGHTS

Customers are entitled to the legal remedies available when products are defective, damaged, or do not conform to the purchase agreement.

If you experience an issue with your watch, please contact:

kundenservice@blaau.com

When contacting us, please provide your order number and a description of the issue.

Photographs or videos may help us assess the problem.

Depending on applicable law and the circumstances, customers may be entitled to:

• Repair.

• Replacement.

• Price reduction.

• Refund.

• Other legally available remedies.

Statutory warranty rights apply independently of any voluntary commercial guarantee.

Nothing in these Terms excludes mandatory rights relating to defective or nonconforming products.

19. PRODUCT IMAGES AND PRESENTATION

We strive to display product photographs, descriptions, and specifications as accurately as reasonably possible.

However, minor visual differences may occur due to:

• Screen brightness.

• Display calibration.

• Lighting conditions.

• Photography.

• Manufacturing variations.

• Product design updates.

The perceived color of a watch dial, strap, or case may differ slightly from its appearance on a digital screen.

These considerations do not remove the customer's rights when a product materially differs from its description or does not conform to the contract.

20. WATCH CARE AND PROPER USE

Watches should be used and maintained according to their individual specifications and any accompanying care instructions.

To help preserve the condition and functionality of your watch, we recommend:

• Avoiding unnecessary impacts and drops.

• Preventing contact with harsh chemicals.

• Keeping the watch away from extreme temperatures when possible.

• Cleaning the case and strap using methods suitable for their materials.

• Avoiding unnecessary exposure to moisture.

• Following any specific maintenance instructions included with the product.

Improper use may cause cosmetic damage or affect functionality.

These recommendations do not limit statutory remedies for manufacturing defects or nonconforming products.

21. WATER RESISTANCE

Water resistance varies depending on the watch model.

A watch should only be considered water-resistant when this characteristic is expressly stated in its product specifications.

Water-resistant does not necessarily mean waterproof.

Unless the manufacturer's specifications explicitly permit a particular activity, customers should not assume that a watch is suitable for:

• Swimming.

• Diving.

• Showering.

• Prolonged water immersion.

• Exposure to pressurized water.

• Exposure to hot water or steam.

Customers should carefully review the water-resistance rating and any accompanying instructions before exposing a watch to water.

Water resistance can be affected by wear, impacts, deterioration of seals, or improper maintenance.

Your statutory rights remain unaffected where a product does not meet its advertised specifications.

22. WATCH STRAPS, BATTERIES AND COMPONENTS

Depending on the model, watches may contain replaceable batteries, adjustable straps, removable components, or other mechanical or electronic elements.

Customers should follow the relevant product instructions when adjusting or maintaining these components.

We recommend that repairs involving internal mechanisms or delicate components be performed by a suitably qualified professional.

Unauthorized modifications or improper repairs may cause damage.

However, an independent repair or modification does not automatically eliminate statutory consumer rights. Any limitation must comply with applicable law and be relevant to the claimed defect.

The availability of replacement components may vary by model.

23. THIRD-PARTY SERVICES

Samonte Watches may use third-party providers to support its business operations.

These may include:

• Payment processing services.

• Shipping carriers.

• Fulfillment providers.

• Customer support systems.

• Website hosting.

• Order management systems.

• Analytics tools.

• Fraud prevention services.

Certain third-party services may be subject to their own terms and privacy policies.

The involvement of third-party providers does not automatically remove Samonte Watches' legal responsibilities toward customers.

24. SHOPIFY PLATFORM

Our online store uses Shopify as its e-commerce infrastructure.

Shopify provides technical services that support website functionality, online checkout, payment integrations, and store management.

Shopify is not automatically the seller of products purchased from Samonte Watches.

Purchases made through our store are governed by the applicable agreement between the customer and the merchant operating Samonte Watches.

Certain Shopify services may also be subject to Shopify's own terms and privacy notices.

25. PRIVACY AND DATA PROTECTION

We respect the privacy of our customers and strive to handle personal information responsibly.

Personal information may be collected and processed for purposes such as:

• Processing orders.

• Managing payments.

• Arranging deliveries.

• Providing customer support.

• Preventing fraud.

• Complying with legal obligations.

• Improving website functionality.

• Sending marketing communications where permitted.

Information about the categories of personal data processed, relevant legal bases, service providers, retention periods, international transfers, and applicable privacy rights is provided in our Privacy Policy.

Personal information is handled in accordance with applicable data protection legislation.

26. INTELLECTUAL PROPERTY

Content published on https://samontewatches.shop may be protected by copyright, trademark, and other intellectual property laws.

Protected content may include:

• Brand names and logos.

• Product photographs.

• Website designs.

• Written descriptions.

• Promotional materials.

• Graphics and illustrations.

• Videos.

• Website layouts.

• Other original materials.

Unless authorized or otherwise permitted by law, users may not reproduce, distribute, modify, or commercially exploit protected content without permission from the relevant rights holder.

All third-party trademarks, designs, and intellectual property remain the property of their respective owners.

27. CUSTOMER REVIEWS AND USER CONTENT

Customers may have the opportunity to submit product reviews, ratings, photographs, comments, or other content.

By submitting content, you confirm that you have the necessary rights to share it.

Where legally permitted, and subject to any required consent, Samonte Watches may use submitted content to operate, improve, and promote its services.

We do not knowingly present fabricated testimonials as genuine customer experiences.

We may remove or restrict content that:

• Violates applicable laws.

• Contains fraudulent or misleading information.

• Infringes intellectual property rights.

• Contains abusive or threatening language.

• Violates the rights of other individuals.

• Compromises website security.

Applicable privacy and consumer protection rights remain unaffected.

28. ERRORS AND INACCURACIES

Despite reasonable efforts to maintain accurate website information, occasional errors may occur.

These may include:

• Typographical mistakes.

• Incorrect product descriptions.

• Technical errors.

• Pricing inaccuracies.

• Inventory discrepancies.

• Display errors.

We reserve the right to correct such inaccuracies where legally permitted.

The legal consequences of an error affecting an already concluded purchase agreement will be determined according to applicable law.

29. PROHIBITED USE

Users must not access or use our website for unlawful, fraudulent, or unauthorized purposes.

Prohibited activities include:

• Engaging in fraudulent transactions.

• Using stolen or unauthorized payment methods.

• Impersonating another individual.

• Attempting unauthorized access to customer information.

• Distributing malicious software.

• Circumventing website security systems.

• Interfering with normal website operations.

• Infringing intellectual property rights.

• Using automated systems in a harmful or unauthorized manner.

• Engaging in activities that violate applicable laws.

We may restrict access or take reasonable protective measures where necessary and legally permitted.

30. WEBSITE AVAILABILITY

We aim to maintain a secure, functional, and reliable online shopping experience.

However, uninterrupted website availability cannot be guaranteed.

Temporary interruptions may occur due to:

• Scheduled maintenance.

• Technical failures.

• Security updates.

• Network outages.

• Third-party service disruptions.

• Circumstances beyond our reasonable control.

We will take reasonable steps to address technical issues affecting our services.

Mandatory consumer rights and existing contractual obligations remain unaffected.

31. LIMITATION OF LIABILITY

The liability of Samonte Watches is governed by applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for:

• Fraud or fraudulent misrepresentation.

• Intentional misconduct.

• Gross negligence where liability cannot legally be excluded.

• Death or personal injury where exclusion is prohibited.

• Mandatory product liability.

• Breaches of non-excludable statutory consumer rights.

To the extent permitted by applicable law, liability for other losses will be determined according to the nature of the claim, the circumstances, and the relevant legal requirements.

Nothing in this section removes customers' legal remedies for undelivered, defective, or nonconforming products.

32. CHANGES TO THESE TERMS

We may update these Terms of Service periodically to reflect changes in:

• Applicable laws and regulations.

• Business operations.

• Product offerings.

• Website functionality.

• Payment or shipping arrangements.

• Security and technical requirements.

The most recent version will be made available on our website.

Changes will generally apply prospectively and will not unlawfully alter rights arising from contracts already concluded.

Where legally required, customers will receive appropriate notice of material changes.

33. APPLICABLE LAW AND CONSUMER PROTECTION

The contractual relationship between customers and Samonte Watches is subject to the laws applicable under the relevant legal rules.

Nothing in these Terms deprives consumers of mandatory protections available under the laws applicable to their purchases.

For customers residing in jurisdictions with mandatory consumer protection requirements, those rights will remain effective regardless of any conflicting provision.

Applicable rules concerning consumer jurisdiction, dispute resolution, and legal remedies remain unaffected.

34. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Any invalid provision will be interpreted or replaced only to the extent permitted by applicable legal requirements.

The invalidity of one provision does not automatically invalidate the entire agreement.

35. ADDITIONAL STORE POLICIES

The following policies, where applicable, form part of the information governing purchases through our online store:

• Privacy Policy.

• Shipping Policy.

• Return and Refund Policy.

• Cancellation and Refund Procedures.

• Contact Information.

• Any additional legally required notices published on our website.

Customers are encouraged to review these policies before making a purchase.

If a provision conflicts with mandatory consumer protection law, the applicable mandatory legal provision will prevail.

36. CONTACT INFORMATION

For questions regarding these Terms of Service, products, orders, shipping, payments, or customer support, please contact us.

Samonte Watches

Website: https://samontewatches.shop

Email: kundenservice@blaau.com

Our customer support team will assist with inquiries regarding purchases made through our online store.

We are committed to maintaining a transparent, secure, and customer-focused shopping experience.