SUBSCRIPTION CANCELLATION POLICY

Last Updated: October 15, 2026

This Subscription Cancellation Policy applies to recurring subscription purchases made through https://samontewatches.shop.

At Samonte Watches, we are committed to providing a transparent and convenient shopping experience. If a subscription option is offered, customers will receive clear information about recurring payments, delivery schedules, and cancellation conditions before completing their purchases.

This policy explains how subscriptions work, how recurring payments are handled, and how customers can cancel or manage their subscriptions.

Nothing in this policy limits or excludes mandatory consumer rights under applicable law.

1. SUBSCRIPTION SERVICES

Where available, Samonte Watches may offer certain watches, accessories, or related products through recurring subscription plans.

A subscription allows customers to receive the products or services described in the selected offer according to an agreed billing and delivery schedule.

Before completing a subscription purchase, customers will be informed of:

• The products or services included.

• The recurring subscription price.

• The billing frequency.

• The delivery frequency, where applicable.

• Applicable shipping charges.

• Any minimum commitment, if expressly offered and legally permitted.

• The cancellation conditions.

Recurring payments are charged using the payment method authorized during checkout.

Unless otherwise stated and agreed upon during checkout, subscriptions automatically renew until canceled.

2. CANCEL ANYTIME

Customers may cancel their Samonte Watches subscriptions at any time to stop future recurring billing and deliveries.

We do not charge subscription cancellation fees.

Once a cancellation becomes effective:

• No new recurring orders will be generated.

• No additional recurring subscription payments will become due.

• Future scheduled subscription deliveries will stop.

• The subscription will no longer automatically renew.

Cancellation applies to future billing cycles and does not automatically cancel orders that were already created or processed before the cancellation became effective.

Customers retain all applicable statutory cancellation, withdrawal, return, and refund rights.

3. HOW TO CANCEL YOUR SUBSCRIPTION

Customers can request cancellation by contacting our customer support team.

Email: kundenservice@blaau.com

Please include your subscription order number or the email address associated with your subscription.

If subscription management is available through your customer account, you may also be able to cancel directly from your account.

After receiving a valid cancellation request, we will arrange for the cancellation of future recurring billing and deliveries.

We may request reasonable information necessary to verify ownership of the subscription and prevent unauthorized changes.

Customers are not required to provide a reason for canceling their subscriptions.

4. ONLINE SUBSCRIPTION MANAGEMENT

Where online subscription management is available, customers may be able to access their subscription details through their customer account.

Available management options may include:

• Viewing active subscriptions.

• Reviewing upcoming billing dates.

• Updating delivery information.

• Updating payment methods.

• Pausing future deliveries.

• Skipping an upcoming order.

• Resuming a paused subscription.

• Canceling an active subscription.

The availability of individual management features depends on the subscription service being used.

Where applicable law requires a dedicated electronic cancellation function, Samonte Watches will provide the legally required cancellation method.

Customers may also contact our support team at kundenservice@blaau.com for assistance.

5. SUBSCRIPTION MODIFICATIONS

Customers may request modifications to their subscriptions, including changes to delivery information, payment methods, or future orders, where the relevant options are available.

To request a modification, contact:

kundenservice@blaau.com

We recommend submitting modification requests before the next scheduled billing or order processing date.

Changes to an order that has already entered fulfillment or shipping may not be possible.

Any modifications affecting recurring prices or subscription conditions will be handled according to applicable contractual terms and consumer protection laws.

6. RECURRING BILLING AND PAYMENTS

By selecting a subscription during checkout, customers authorize recurring charges according to the disclosed subscription terms.

The applicable recurring price and billing frequency are displayed before purchase.

Recurring payments are processed through the payment method associated with the subscription.

Depending on the available payment services, transactions may be processed through Shopify Payments or another authorized payment provider.

Customers are responsible for maintaining accurate and valid payment information.

If a recurring payment fails, the associated order may be delayed or withheld.

The subscription may also be paused or otherwise affected according to the payment system and applicable subscription terms.

No recurring payment should be collected after an effective cancellation, except where a separate legal payment obligation already exists.

7. ALREADY PROCESSED ORDERS

Canceling a subscription prevents future recurring orders but does not automatically cancel an individual order that was generated before the cancellation became effective.

If an order has already been created, paid for, prepared, or dispatched, it may continue through the fulfillment process.

If you also wish to cancel an existing order, contact us as soon as possible.

Email: kundenservice@blaau.com

We will review the order status and determine whether cancellation remains possible.

Where an order has already shipped, customers may exercise their applicable return and statutory withdrawal rights.

Any refund entitlement will be assessed according to our Return and Refund Policy and applicable law.

8. PAUSING OR SKIPPING SUBSCRIPTIONS

Where supported by the selected subscription plan, customers may be able to pause their subscription or skip an upcoming delivery.

Pausing a subscription temporarily suspends future recurring orders according to the applicable subscription settings.

Skipping a delivery prevents the selected scheduled order from being generated, provided the request is completed before the applicable processing deadline.

Pausing or skipping a subscription is not the same as canceling it.

A paused subscription may be resumed, and a skipped delivery does not automatically terminate the subscription.

Customers who wish to permanently stop recurring billing should cancel their subscriptions.

9. SUBSCRIPTION RENEWALS

Subscriptions may automatically renew according to the billing schedule selected during checkout.

Renewal charges will correspond to the agreed subscription terms and any legally valid modifications.

Customers may cancel their subscription before a future renewal to prevent subsequent recurring charges.

If a renewal payment has already been successfully processed before cancellation becomes effective, the corresponding order may be subject to our standard cancellation and return procedures.

Mandatory statutory rights remain unaffected.

10. SUBSCRIPTION PRICE CHANGES

Subscription prices will not be changed retroactively.

Any proposed change to recurring subscription pricing will be handled according to applicable contractual requirements and consumer protection laws.

Where prior notice or customer consent is required, the relevant requirements will be respected.

Customers may cancel their subscription to prevent future recurring charges under the applicable cancellation conditions.

An existing subscription price will not be changed without a valid legal or contractual basis.

11. CANCELLATION VS. RETURNS AND REFUNDS

Canceling a subscription and requesting a refund are separate processes.

Subscription cancellation ends future recurring billing and deliveries.

A return or refund request concerns a particular order or payment.

Canceling a subscription does not automatically entitle the customer to a refund for products already delivered or legitimately charged before cancellation.

However, customers retain any applicable rights to refunds, returns, and statutory withdrawal.

For more information, please review our Return and Refund Policy available on https://samontewatches.shop.

12. REFUNDS FOR SUBSCRIPTION ORDERS

Refund requests relating to subscription purchases are reviewed in accordance with our Return and Refund Policy and applicable consumer protection laws.

Where eligible, customers may request a return within 14 calendar days of receiving their order.

Statutory withdrawal rights may apply depending on the customer's jurisdiction and the nature of the purchase.

For defective, damaged, incorrect, or nonconforming products, customers retain all applicable statutory remedies.

Refunds will generally be issued to the original payment method unless otherwise agreed and legally permitted.

For assistance with a subscription-related refund, contact:

kundenservice@blaau.com

13. UNAUTHORIZED OR INCORRECT RECURRING CHARGES

If you believe that a recurring subscription charge was made incorrectly or without valid authorization, please contact us.

Email: kundenservice@blaau.com

Please provide your order number, subscription information, and a description of the issue.

We will review the available transaction records and investigate the charge.

If a payment is confirmed to have been collected in error, an appropriate refund or correction will be provided in accordance with applicable law.

Customers also retain any applicable rights available through their payment provider or financial institution.

14. CONSUMER RIGHTS

This Subscription Cancellation Policy does not exclude or restrict mandatory consumer rights under applicable law.

Where applicable, customers may have statutory rights concerning:

• Subscription cancellation.

• Automatic contract renewals.

• Recurring payment authorization.

• Online contract termination.

• Distance-selling withdrawal rights.

• Product returns.

• Refunds.

• Defective or nonconforming products.

• Unfair contractual terms.

Where mandatory legal requirements provide greater protection than the conditions described in this policy, the applicable legal provisions will prevail.

15. CONTACT INFORMATION

For questions regarding subscription management, recurring payments, cancellations, refunds, or order modifications, contact our customer support team.

Samonte Watches

Website: https://samontewatches.shop

Customer Support Email: kundenservice@blaau.com

We are committed to providing clear subscription terms, transparent recurring billing, and convenient cancellation procedures for our customers.